Independent Monitor Themed Reports
Report for the Balanced Scorecard based on the file sample for April to September 2007 and visits from September 2007 to March 2008: 31 March 2008
Report on the handling of complaints at UKvisas’ London headquarters with UKBA International Group's responses to recommendations: March 2008
Report on the handling of complaints and post decision correspondence:Islamabad, December 2007, with UKvisas' responses to the recommendations
Report on the breach of data security in the VFS online UK visaapplication facility, operated through VFS websites in India, Nigeria and Russia: 16 July 2007
See Also